Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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Q. Tak, fordi du tog dig tid til at sidde sammen med os for at dele din historie med vores læsere. Kan du starte med at fortælle lidt om dig og din virksomhed?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
Q. Alle har en historie om, hvordan de startede, hvad var inspirationen eller katalysatoren for, at du startede din virksomhed?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
Q. Hvilke tjenester tilbyder du? Og hvorfor valgte du at tilbyde netop disse tjenester?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
Q. Har du nogensinde haft et projekt eller en kunde, hvor alt gik galt, eller projektet var udfordrende? Kan du fortælle om den tid, og hvordan fandt du en løsning eller overkom udfordringen?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
mærker, som enhver hjemmespiller bør kende
Q. Det er ikke altid let at drive en virksomhed. Hvad har du lært om dig selv og din virksomhed, siden du startede din virksomhed?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
Q. Vi har alle haft enten en medarbejder eller en kunde, der gør det, vi laver, det hele værd. Kan du dele en historie med os om en medarbejder, sælger eller kunde, der virkelig har påvirket dig og rørt dit hjerte?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
Q. Hvis du kunne gå tilbage i tiden og give dig selv nogle råd om, hvordan du administrerer eller vokser din virksomhed, hvilket råd ville du så give dig selv?
I would have told myself not to doubt and follow my intuition.
Q. Hvis en potentiel kunde læste denne artikel lige nu, hvad ville du så fortælle dem om dig, dit team eller din virksomhed, der ville overbevise dem om at vælge din virksomhed?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
Q. Hvad er et faktum om dig eller din virksomhed, som de fleste måske ikke kender?
I am a yellow belt in Kung Fu.
Q. Hvor ser du din virksomhed gå hen i de næste 5 eller 10 år?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
Q. Det var så dejligt at sidde sammen med dig for at lære mere om dig og din virksomhed. Hvordan kan folk finde ud af mere om dig og din virksomhed?
Our website is relentless.agency, and my email is jack@relentless.agency
Q. Mange tak for at dele din historie med IASHP-artikler!
Thank you for this opportunity.
