Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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Q. 読者の皆様とお話をするためにお時間を割いていただき、ありがとうございます。まず、あなたとあなたの会社について少しお話しいただけますか?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
Q. 起業のきっかけは何ですか?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
Q. どんなサービスを提供していますか?また、なぜそれらの特定のサービスを提供することを選択したのですか?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
Q. プロジェクトや顧客で、すべてがうまくいかなかったり、プロジェクトが困難だったりしたことはありますか?そのときのことを教えてください。どのように解決策を見つけましたか、または課題を克服しましたか?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
すべてのホームステージャーが知っておくべきブランド
Q. ビジネスの運営は必ずしも簡単ではありません。会社を立ち上げてから、自分自身と自分のビジネスについて何を学びましたか?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
Q. 私たちは皆、私たちの仕事に価値を与えてくれる従業員または顧客を持っています。あなたに本当に影響を与え、心を動かした従業員、ベンダー、または顧客についての話を教えてください。
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
Q. 過去にさかのぼって、ビジネスを管理または成長させる方法についてアドバイスできるとしたら、どのようなアドバイスをしますか?
I would have told myself not to doubt and follow my intuition.
Q. 潜在的なクライアントが今この記事を読んでいるとしたら、あなた、あなたのチーム、またはあなたのビジネスについて、彼らがあなたの会社を選ぶように説得するために何を伝えますか?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
Q. あなたやあなたのビジネスについて、ほとんどの人が知らないかもしれない事実を 1 つ教えてください。
I am a yellow belt in Kung Fu.
Q. 今後 5 年または 10 年で、あなたのビジネスはどこに向かっていると思いますか?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
Q. あなたとあなたの会社について詳しく知ることができて、とてもうれしかったです。人々はあなたとあなたのビジネスについてどのように知ることができますか?
Our website is relentless.agency, and my email is jack@relentless.agency
Q. IASHP Articles であなたのストーリーを共有していただき、ありがとうございます。
Thank you for this opportunity.
