Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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V. Bedankt dat je de tijd hebt genomen om bij ons te zitten om je verhaal met onze lezers te delen. Kun je beginnen met iets over jou en je bedrijf te vertellen?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
V. Iedereen heeft een verhaal over hoe ze zijn begonnen, wat was de inspiratie of de katalysator voor het starten van uw bedrijf?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
V. Welke diensten bieden jullie aan? En waarom heb je ervoor gekozen om die specifieke diensten aan te bieden?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
V. Heb je ooit een project of klant gehad waarbij alles fout ging of het project uitdagend was? Kun je vertellen over die tijd en hoe heb je een oplossing gevonden of de uitdaging overwonnen?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
merken die elke home stager zou moeten kennen
V. Een bedrijf runnen is niet altijd gemakkelijk. Wat heb je geleerd over jezelf en je bedrijf sinds de lancering van je bedrijf?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
V. We hebben allemaal wel eens een werknemer of een klant gehad waardoor wat we doen de moeite waard is. Kun je een verhaal met ons delen over een werknemer, verkoper of klant die echt indruk op je heeft gemaakt en je hart heeft geraakt?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
V. Als u terug in de tijd zou kunnen gaan en uzelf advies zou kunnen geven over hoe u uw bedrijf kunt beheren of laten groeien, welk advies zou u uzelf dan geven?
I would have told myself not to doubt and follow my intuition.
V. Als een potentiële klant dit artikel nu zou lezen, wat zou u hem dan vertellen over u, uw team of uw bedrijf dat hem zou overtuigen om voor uw bedrijf te kiezen?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
V. Wat is een feit over u of uw bedrijf dat de meeste mensen misschien niet weten?
I am a yellow belt in Kung Fu.
V. Waar ziet u uw bedrijf de komende 5 of 10 jaar naartoe gaan?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
V. Het was zo geweldig om bij u te zitten om meer over u en uw bedrijf te weten te komen. Hoe kunnen mensen meer over u en uw bedrijf te weten komen?
Our website is relentless.agency, and my email is jack@relentless.agency
V. Heel erg bedankt voor het delen van uw verhaal met IASHP Articles!
Thank you for this opportunity.
