Jack Samatov
Relentless Software Solutions LLC
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by IAHSP®
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Q. Takk for at du tok deg tid til å sitte sammen med oss for å dele historien din med leserne våre. Kan du starte med å dele litt om deg og din bedrift?
Thanks for having me. My name is Jack Samatov. I am the CEO and founder of a software services company called Relentless Software Solutions, which specializes in rental software integrations. My career path has gone from software engineer to inventor and to entrepreneur. All of my work, inventions, and businesses focused on innovative software products. We combined our decades of experience in the inventory rental market to create a new rental eCommerce platform called EasyRentals that allows launching a rental eCommerce storefront and start renting unused inventory in a day.
Q. Alle har en historie om hvordan de startet, hva var inspirasjonen eller katalysatoren for at du startet din bedrift?
In 2005, my brother and I established the first US software development company outsourcing to Uzbekistan. In 18 years, it is now the largest, most successful, and only globally focused software development outsourcer in Uzbekistan. A conglomerate of 12 companies grew around this core business, and Relentless Software Solutions is a US-based service provider focused on the rental market and have spent many years building customizations and integrations for third-party software as well as our own rental platform, EasyRentals
Q. Hvilke tjenester tilbyr du? Og hvorfor valgte du å tilby akkurat disse tjenestene?
We offer a broad range of software development and management services but are focused on rental software integrations because there is no one else in terms of your audience. Our relevant service is EasyRentals for Stagers which is a mechanism for stagers to rent out idle furniture inventory and browse the inventory of other stagers or external vendors when they need to rent a specific piece of furniture for one specific project.
Q. Har du noen gang hatt et prosjekt eller en kunde, hvor alt gikk galt eller prosjektet var utfordrende? Kan du fortelle om den tiden, og hvordan fant du en løsning, eller kom deg over utfordringen?
Have you ever heard of a software development project that did NOT have challenges? The challenge is not the technology, the technology works, and computers do exactly what we tell them to…The problem is always a function of communication. Sometimes it is the communication between humans and machines in terms of either the user interface or errors in coding, but more often, the problem is human-to-human communication of the product vision or the product vision changing over time. This is why we developed a rental business in a box that avoids all those communications pitfalls. The storefront is templated so the user can just upload their product data.
merker som enhver hjemmescenario bør kjenne til
Q. Det er ikke alltid lett å drive en bedrift. Hva har du lært om deg selv og virksomheten din etter at du startet selskapet?
I called the business Relentless because that is a quality I highly value in myself, others, and my business. I have come through lots of challenges and adversity in my life by simply being relentless in my efforts…and that approach resonates with me and works well for me…but what I have learned through running the business is that flexibility, agility, and adaptability are just as important as relentlessness and that people who think differently than I do can and must make critical contributions to our success.
Q. Vi har alle hatt enten en ansatt eller en kunde som gjør det vi gjør verdt alt. Kan du dele med oss en historie om en ansatt, leverandør eller kunde som virkelig påvirket deg og rørte hjertet ditt?
One of my longtime clients told my market research company that they would not switch teams even if we failed the project because they love us. I never thought that such a customer retention method existed until I heard that recording.
Q. Hvis du kunne gå tilbake i tid og gi deg selv noen råd om hvordan du kan administrere eller utvide virksomheten din, hvilke råd ville du gitt deg selv?
I would have told myself not to doubt and follow my intuition.
Sp. Hvis en potensiell kunde leste denne artikkelen akkurat nå, hva ville du fortalt dem om deg, teamet ditt eller virksomheten din som ville overbevise dem om å velge ditt firma?
We are relentless. We don’t give up until the job is done and done well. We have over 200 developers experienced in rental eCommerce and inventory management software, and we understand how to apply technology to enhance customer and employee experience by bringing efficiency and automation to any equipment rental business.
Q. Hva er ett faktum om deg eller din bedrift som de fleste kanskje ikke vet?
I am a yellow belt in Kung Fu.
Spørsmål. Hvor ser du for deg at virksomheten din vil gå de neste 5 eller 10 årene?
Bringing machine learning, large language model AI, and all sorts of other new technologies into our solutions, but the objective won’t change. We apply technology to improve rental businesses for customers, operators, and the environment.
Q. Det var så flott å sitte sammen med deg for å lære mer om deg og din bedrift. Hvordan kan folk finne ut mer om deg og bedriften din?
Our website is relentless.agency, and my email is jack@relentless.agency
Q. Tusen takk for at du deler historien din med IASHP-artikler!
Thank you for this opportunity.
